Unfortunately, our cable car is not barrier-free.

In the valley station, the ticket office and mountain railway are accessible, but not the sanitary facilities.

It is possible to avoid the stairs in the valley station by boarding the cable car at the exit of the building. However, tickets must be purchased in advance at the ticket office.

The cabin can be stopped briefly for boarding. However, the guest must either be able to stand for a short time or be carried into the cabin by an attendant. Wheelchairs and walking frames must be foldable in order to fit into the cabin.

Our staff are happy to help with loading the wheelchair or walking aid, but they do not provide any assistance to the person. This means that people who cannot get around without a wheelchair should be accompanied by someone who can support them.

Once at the top, the cabin with the passengers is stopped briefly so that there is enough time to get out. The wheelchair follows in the next cabin. Here too, our staff are happy to assist with unloading the equipment, but not by touching the person in need of assistance.

In the mountain station there are 17 unavoidable steps leading away from the lift. This means that the restaurant, the sanitary facilities and the exit to the viewing point and the hiking trails are not barrier-free.

Our disabled guests must be able to climb these steps. There is a handrail to hold on to and support yourself.

Flat hiking trails can be used from the mountain station. The paths are gravelled.

People with hearing impairments or deaf people will find all relevant information in written form. Whether price information, entrances and exits, hiking trails or signposting on the mountain - everything is available on site in written form.
Although our ticket office staff are unable to use sign language, they are of course very open and endeavour to communicate.
We welcome information about physical disabilities so that all staff can be informed accordingly.

In very rare cases, announcements are made in the mountain station. An example would be a storm or thunderstorm warning that leads to a brief interruption in railway operations.

We do not offer any specific tactile, visual or acoustic aids for people with visual impairments.
We strongly recommend that you are accompanied by a support person.

When travelling up by train, you can listen to an audio guide via a QR code that tells you something about the history of the train and the view.

Personal contact is always possible with us, both at the ticket office and on the railway. We are happy to help, explain and advise.
Orientation on site at both the valley and mountain stations is easily possible.
It is your own responsibility to ensure that risks and dangers can be adequately assessed in the terrain.